Business Skills Training Courses

Alcohol Personal Licence Holder

Description

The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. Any organisation, business or individual…

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Anti-Bribery and Corruption

Description

Acts of bribery and corrupt business practices are still an all to common part of business to business activity in…

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Anti-Harassment and Bullying Policy

Description

Your company should be committed to providing a working environment free from harassment and bullying and ensuring all staff are treated…

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Anti-Money Laundering

Description

Money-Laundering is a major criminal problem, worldwide. This course starts by defining money-laundering and describing the 'regulated sector' as defined…

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Conflict resolution in the Workplace

Description

Our workplaces, are full of individuals with very different backgrounds, beliefs, values and attitudes. With such diversity conflict, at some…

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Customer Service

Description

Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high quality…

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Cyber Security

Description

Employees, managers and directors should all have a good understanding of the threat posed by cyber-attacks and the importance of…

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Developing Good Employee Relations

Description

Effective businesses encourage the development of positive relationships between managers and employees, as well as amongst co-workers. Establishing and maintaining good…

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Developing Teamwork

Description

Developing Teamwork is all about building stronger relationships within your team by getting to know each other better and creating…

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Disciplinary Procedures

Description

The aims of the disciplinary procedure are to provide a framework within which managers can work with employees to maintain satisfactory…

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Drug and Alcohol Awareness

Description

This course is aimed at managers and staff in all industries who play a role in reducing drug, alcohol and…

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Effective Delegation

Description

Effective delegation is an essential skill to learn if you want to be an effective manager. After all, the best…

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Equality, Diversity and Discrimination

Description

We’ve all heard and used the words ‘equality’ and ‘diversity’ before but what do they actually mean, and how do they…

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Facebook for business

Description

Facebook is the world’s largest social network. With over a billion users it’s very likely that a proportion of your…

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Introducing GDPR

Description

The General Data Protection Regulation (GDPR) is designed to strengthen and unify the principles of data protection for all individuals…

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Introduction to Emotional Intelligence

Description

Emotional Intelligence is a set of emotional and social skills that collectively establish how well you perceive and express yourself, maintain…

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Leadership Skills

Description

A leader doesn’t necessarily have to be a ‘manager’, but it’s difficult to see how a manager could be truly…

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Licensed Premises Staff Training

Description

The alcohol licensing laws of the United Kingdom regulate the sale and consumption of alcohol. It is important for anyone…

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LinkedIn for Business

Description

LinkedIn is a very well established and respected social network with over 259 million users in more than 200 countries.…

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Managing Meetings

Description

I think everyone would agree that poorly called or run meetings waste valuable time for any organisation. This course starts with…

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Managing Sickness and Absence

Description

Employee absence can be costly in terms of both lost time and money and it impacts businesses, managers, and colleagues…

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Negotiation

Description

Negotiation is a basic means of getting what you want from others. It’s a back and forth communication designed to reach…

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Objective Setting

Description

Setting clear and precise goals and objectives ensure that everyone is working towards the same goal, allowing for business and…

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Presentation skills

Description

Giving a successful presentation can be one of the hardest parts of many people's jobs, ultimately preparation will be the key…

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Project Management

Description

The effective management of projects is an essential skill in many workplaces and the correct control of stages and different…

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Sales Skills

Description

The course will start by providing an overview of the basic rules for sales people, along with the right mindset,…

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SEO (Search Engine Optimization) for Business

Description

Right now, potential customers will be searching for your products and services ‐ and if they don’t find their way to…

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Sexual Harassment in the Workplace

Description

Sexual harassment is unwanted conduct of a sexual nature. Experiencing sexual harassment can be one of the most difficult situations…

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Social Media for Business

Description

The Internet has changed our lives both personally and commercially and the boundaries between personal and business communication are now much…

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Stress Management

Description

The Health and Safety Executive states that ‘work related stress develops because a person is unable to cope with the demands…

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The Principles of Performance Management

Description

In any organisation, the traditional model of strict command and control wastes a significant amount of time and money, mutual…

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Time Management

Description

Good time management will improve and enhance the time spent in the workplace and can even go a long way…

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Twitter for Business

Description

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to…

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Working Within the Private Security Industry

Description

In the UK, the private security industry provides manned, physical and technical systems to help protect people, premises and property.…

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